Conditions de service

General Terms & Conditions of Use

  1. General

​Internet service (hereinafter referred to as inkBOOK Europe, the Site, the Website or us) is a website administered and owned by inkbook="" europe="" ltd="" ((inkbook="" sp.="" z="" o.o.))<="" strong="" ><="" span="" ><="" ><="">, ul. Ostrowskiego 7, 53-238 Wroclaw, Poland, e-mail: help/at/

These general terms and conditions shall apply in all European Union member states and other countries and shall be interpreted and governed in accordance with Polish law exclusively. In the event any provision of these general terms and conditions is found to be invalid or unenforceable, the invalidity of that provision shall in no way affect the enforcement of the other provisions of these general terms and conditions, and that provision shall be enforceable to the extent permissible under applicable legislation, provided this does not result in these general terms and conditions becoming unreasonably unbalanced.

All these general terms and conditions of use are governed by Polish law, both in terms of basic rules and for the rules governing their form.

You may only accept these general terms and conditions and use the website if you have reached the age of 18 (or majority in your country if the majority age is higher), or have consent of a legal guardian.

Whenever the “Other Party” is mentioned it is ment to be a website user, you.

These General Terms, our Website, inkBOOK Europe service, correspondence and support is conducted in English language and English language shall prevail any translation, including but not limited to these made by the Site or on the Site. In the event any translation of this general terms, privacy policy or offer is prepared for convenience or any other purpose, the provisions of the English version shall prevail.

2. Applicability

1.1. These General Terms and Conditions apply to all offers, agreements and orders for the delivery of goods or services by inkBOOK Europe, which have taken place or have been effected via the inkBOOK Europe online web shop between inkBOOK Europe and Other Party.

1.2. By placing an order as well as by accepting an offer made by inkBOOK Europe, Other Party will always and exclusively accept applicability of these General Terms and Conditions, to the express exclusion of any general terms and conditions of its own.

1.3. Any deviations from and/or additions to these General Terms and Conditions will only apply if and insofar as inkBOOK Europe has expressly accepted them in writing. The deviation and/or addition exclusively concerns the delivery on account of which acceptance has taken place.

1.4. In these General Terms and Conditions, an e-mail also counts as a written statement.

1.5. Where in these General Terms and Conditions reference is made to Consumer purchase, it means: the sale concluded between inkBOOK Europe and other party with reference to personal property, whereby other party is a natural person, Consumer as called in EU member states (Konsument), not acting in the execution of profession or business.

3. Offer and acceptance

2.1. Any offers by or on behalf of inkBOOK Europe made in any way whatsoever (orally, in writing, by phone,

electronically, digitally, etc.), are free of obligation and apply as long as supplies last.

2.2. inkBOOK Europe is competent to revoke any offer within five workdays of receiving Other Party’s acceptance. inkBOOK Europe has the right to remove offers from the website and cancel deliveries.

2.3. If Other Party’s acceptance deviates from inkBOOK Europe’s offer, even if it only concerns minor points, no agreement will be concluded, but it shall be understood as an offer made by Other Party.

2.4. An offer made by Other Party will not be deemed to have been accepted by inkBOOK Europe until inkBOOK Europe has confirmed it in writing.

2.5. inkBOOK Europe’s offers and/or quotations will not apply to repeat orders or new orders.

2.6. Other Party will have accepted an offer by inkBOOK Europe if it has entered its account information (customer information) on inkBOOK Europe’s website and placed an order.

2.7. After an order has been placed by Other Party, inkBOOK Europe will send an order confirmation with an invoice.

2.8. inkBOOK Europe promises to deliver products without defects, except for defects identified in the sales offer.

4. Price

3.1. inkBOOK Europe charges prices as they are displayed on the website, unless expressly agreed otherwise in writing. The prices stated on the website are exclusive of any delivery charges.

3.2. The delivery charges as well as all other costs that are due (import and other specific taxes and duties of the destination country, other) will be bore by Other Party.

3.3. inkBOOK Europe is entitled to charge rises in cost price of more than 3% to Other Party. If rises take place within three months of the contract being made, Other Party is entitled to dissolve the contract.

4. Payment

4.1. Insofar as not agreed otherwise in writing, payment shall be made before the agreed due date, exclusively by depositing or transferring the amount to an account stated on the invoice.

4.2. Without prejudice to any other relevant rights to which inkBOOK Europe is entitled, Other Party will be in default without requiring notice of default or judicial intervention, if Other Party fails to pay the money due on time and/or fully, or otherwise imputably fails in the fulfilment of it is obligations towards inkBOOK Europe.

4.3. Payment methods on this website:

    1. a) Payment cards: Visa, Visa Electron, MasterCard, MasterCard Electronic, Maestro,
    2. b) Quick transfers from banks
    3. c) Giro pay
    4. d) Traditional bank transfer,
    5. e) PayPal.
    6. f) Klarna - Flexible payments.

4.4. Payments are processed by Stripe Inc. 354 Oyster Point Boulevard South San Francisco, California, 94080, USA and by Klarna Bank AB (publ). Sveavägen 46, 111 34 Stockholm. Organization number: 556737-0431.

4.5. In order to offer you Klarna’s / Fondy's payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna or Fondy, in order for Klarna / Fondy to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s / Fondy's own privacy notice.

5. Delivery & Risk

5.1. Unless expressly agreed otherwise in writing, delivery will only take place after Other Party has fully paid the invoice amount and the delivery fee.

5.2. inkBOOK Europe determines shipping mode and shipping route.

5.3. From the moment inkBOOK Europe presents the goods to the shipping company for delivery (for instance: UPS, TNT , DHL, GLS or other), the risk of the goods getting lost or deteriorating (including damage, loss, theft) will lie with Other Party.

5.4. If Other Party is a Consumer and it concerns a Consumer Purchase, this risk will be with Other Party from the moment of delivery to specified in order Consumer’s address.

5.5 Delivery time depends on location and shipping method and may take from 2 to 14 business days.

6. Inspection of goods and complaints

6.1. Other Party shall immediately check the goods on delivery. As soon as possible after Other Party has established or could have reasonably established any defects or shortcomings, but within one week of delivery of the goods at the latest, Other Party shall notify inkBOOK Europe in writing of any complaints, accompanied by a careful description of the complaint(s).

6.2. Complaints can be submitted to: inkBOOK EUROPE LTD, Ostrowskiego 7, 53-238 Wroclaw, Poland, e-mail: help/at/inkbook/dot/eu.

6.3. Goods, about which Other Party has complained, shall be stored carefully and unused, unmixed and unprocessed, in a suitable place and, at inkBOOK Europe’s first request, to be placed at the disposal of inkBOOK Europe or a third party to be designated by inkBOOK Europe, for further inspection by sending the goods to inkBOOK Europe at other party’s expense.